We developed account setting to ensure that users can share one subscription
with multiple devices. If you encoutered problems about logging in/out, please
read the following text.
Because
Some users use malicious software or irregular means to register accounts with ill will, and transfer remaining time to their expired devices through account function. We have restricted abnormal accounts that have been logged in/out multiple times to ensure the legitimate rights and interests of other users.
The Restriction
You will see a pop-up message that says "Anomalies detected in your account.
We are working on it. Please try again tomorrow."
How to solve it ?
In order to prove your user behavior is normal, please provide the following information so that our customer service can help you log in/out LetsVPN account.
LetsVPN recharge record
The account name that you want to log in/out
The device ID that you want to log in/out
Reference article ：How to find my purchase history
Please provide all of the information above to our customer service. Otherwise we will not be able to help you. After your account is back to normal, please don't frequently log in/out in case the anomaly happens again.
Please don't hesitate to contact us at letsvpn@rbox.me for any problem. Our friendly customer service is pleased to help you.